|Posted on April 23, 2017 at 1:30 PM||comments (0)|
This article provides some great tips on how to perfect your brand voice. For me, the one that jumps out most is "be a storyteller." http://bit.ly/2pT4YAD
|Posted on November 25, 2016 at 11:45 PM||comments (0)|
This article on the art and science of emotional engagement underscores one of the many filters that impact how our key messages are received and interpreted by audiences. We have so many things to consider when putting together our communication vehicles.
|Posted on November 23, 2016 at 12:10 PM||comments (0)|
|Posted on September 20, 2016 at 10:20 AM||comments (0)|
It's not true that any publicity is good publicity. Simply getting into the news isn't good enough. Publicity that is off message can damage a reputation you've been working for years to build. It can take decades to build a reputation and only seconds to tear it down. That's why companies and public figures need to... have a communications strategy.
|Posted on August 19, 2016 at 12:50 AM||comments (0)|
Today I recieved news of the passing of a long time friend and former business partner. I've spent a lot of time today reflecting on our friendship and business venture, Strategic Communications Solutions. We had a lot of fun over the years, especially when we were conducting media training or giving seminars. Colin could always roleplay the toughest journalists. If clients could survivie a mock interview with him, they surely would be okay in the real world.
As part of reflecting today, I've been looking back on some of the work we did together and some of Colin's writing. Below is a post that was originally on the Strategic Communications Solutions website about the power of blogging. I think many of the points that Colin makes are still relevant today. A fitting tribute to a friend, colleage, business partner and all-round great communicator.
Blogging, a powerful public relations tool
By Colin Reade
Blogs are growing both in number and influence every day. Like letters, they are personality driven. However, unlike letters, they also generate conversations between groups, generate discussion and invite feedback. The potential for blogging’s influence in the corporate sphere is just beginning.
Without the Internet and blogs, we might never have found out about some of the news stories that have defined the new millennium. The Abu Ghraib scandal broke on blogs; bloggers gave us first hand accounts of Hurricane Katrina as she crashed down on New Orleans; bloggers were first to expose the holes in the Liberal Party of Canada’s election campaign in 2006.
Further enforcing the significance of blogs, a number of bloggers have been hired by mainstream media outlets. For example: Baghdad blogger Salam Pax has been hired by The Guardian to write a column.
Businesses are increasingly moving to blogging and monitoring of blogs to find out about consumer preferences and feedback on their products – replacing traditional surveys.
Detailed surveys can take months to compile, summarize and analyze. Groups of 40 or more persons would be questioned one-on-one in order to measure their thoughts and perceptions. The results were then used to drive marketing and communications strategies.
Today, blogs can provide the same benefit, but are a more efficient and cost effective means of gathering information.
Consider, for a moment, Bob Lutz of General Motors. Over 10,000 respondents have expressed their opinion of GM and GM products on his Fast Lane blog. Just think how long it would have taken to survey these people. GM is able to get the information from their blog in real-time and it’s totally unfiltered!
In addition to being a great way to collect data and feedback, blogs are effective in establishing thought leadership, building deeper communities and creating stronger customer relations.
|Posted on March 26, 2016 at 2:25 PM||comments (0)|
Is there a certain size a company needs to be before they can utilize public relations? Is public relations only for established companies? Is public relations just for business? If I'm doing marketing, do I need to do public relations?
These are all good questions. In fact, they're questions that many small and medium size business owners ask themselves.
Let's start by addressing the question of size. This is an instance where size DOESN'T matter. Public relations can benefit an organization of any size. Whether you're a one person company or have a fully staffed office.
If you're in the stages of starting up your business and don't have the budget to hire someone to do your public relations, you can easily manage some basic PR yourself by making contacts with industry media, drafting press releases, getting involved in your community events, etc.
A mid-sized business might consider hiring an agency (perhaps a boutique agency as they tend to be much more affordable) to be their virtual PR department. Such a company might have a point person within their organization to coordinate with the agency.
Whether you're a small or medium sized company, your public relations efforts will build visibility, credibility, and motivate your customer base to interact with you - moving them towards a purchase.
Public relations isn't only for established companies. In fact, it is amazingly successful in helping new companies become noticed, bringing attention to new products, and re-defining brands. Public relations helps to shape the public's opinion/view of your organization, so it can be used by an organization at any stage of it's life cycle. Different strategies can be tailored for each organization's specific goals.
But what if you are your product; you are the brand. Can public relations help you? The answer is yes. Public relations helps people to build visibility for their books, for speaking engagements, establishes them as industry experts, and helps them spread their message.
Speaking of getting the message out, many companies already have marketing departments and wonder if they're doing marketing, should they do any PR. The answer is overwhelmingly YES. Public relations and marketing are two different things. But, they complement eachother well when done together. Public relations raises visibility and awareness of the brand while marketing works to keep the brand, organization or individual in mind. With both marketing and public relations working together, the likelihood of gaining a client or making a sale is dramatically increased.
Image Source: www.jisc.ac.uk
|Posted on March 13, 2016 at 5:10 PM||comments (0)|
I've touched on the importance of building relationships in previous blog posts and tweets. And as it's an important part of what public relations professionals do, I thought I'd share this infographic from MediaMiser. Take a look at this visualization and see if you agree with the steps listed. Are there any additional ones that work for you? Post your thoughts in the comments section below.
|Posted on February 27, 2016 at 2:20 PM||comments (0)|
In over 12 years of practicing public relations, I've sometimes come across people who view public relations / corporate communications in much the same way as advertising. They expect to see instant results.
When you place an ad you know when and where it will appear. In fact, you will even be able to pick the dates or length of time you would like the ad to run. You'll also know exactly what size it will be.
With public relations, you won't know exactly when and where it will appear (initially) and you won't know how long any resulting article might be.
Public Relations is about investment. Investment of time, building relationships and building trust. Professionals in the communication field help to manage these investments on behalf of their clients.
Reporters need to know that you are a reliable resource. They need story ideas from you that are targeted towards the audience of their particular publication/media outlet. PR professionals work to ensure that these requirements are met through keeping media contacts cross numerous industries.
At times, there will be a lot of back and forth with reporters to work out the details of stories. It might take a few weeks, or even a few months, to nurse the story to eventual publication. There may be a number of angles that need to be covered. Different publications might look at the story from a different viewpoint or be interested in different aspects of the story.
The payoff in all of this is that articles published by local, regional and national media outlets will convey a lot more information about your product, service or organization. Not only will it re-enforce the marketing efforts already undertaken, it will create a buzz and provide credibility that marketing alone simply cannot provide.
Image Source: www.flickr.com/photos/[email protected]/10888776353